What is E-COMM?

E-COMM Contact Center is a smart software solution offering complete customer service. This highly advanced system will help you hear your customers, get to know them and give them right answers within the shortest possible time.

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E-COMM – Client perspective

Aleksandra Kuzmanović, Head of Municipal Administration of Zvezdara
“The great thing  about the system (E-COMM) is that it can generate various reports….

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Choose the e-comm option which best suits your preferences and ensure your customers receive the best possible answer in the shortest possible time

  • E-comm Business
    E-comm Business

    E-COMM Contact Center suitable for all business needs.

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  • E-COMM E-Gov
    E-COMM E-Gov

    E-COMM Contact Center suitable for Goverment Management

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  • E-COMM Automotive
    E-COMM Automotive

    E-COMM Contact Center suitable for Automobile Industry

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  • E-COMM Health
    E-COMM Health

    E-COMM Contact Center suitable for Home Health, Hospitals and Clinics

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E-COMM Key Features

E-COMM offers a comprehensive approach guaranteeing that all messages will be saved regardless of the communication channel used – a phone call, email, SMS, file, social network, web presentation or internal portal.

E-COMM is simple to use, customize, incorporate and purchase

E-COMM follows your business growth and easily integrates with other systems and applications or partners’ software solutions

E-COMM smoothly connects operations of various departments and subsidiaries, as well as partners and companies at all corners of the world no matter which IT system they use.

E-COMM Video

Clients

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