E-COMM Contact Center is a smart software solution offering complete customer service.

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EFFICIENT

E-COMM offers a comprehensive approach guaranteeing that all messages will be saved regardless of the communication channel used – a phone call, email, SMS, smartphone application, file, social network, web presentation or internal portal.

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SIMPLE

E-COMM is simple to use, customize, incorporate and purchase

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FLEXIBLE

E-COMM follows your business growth and easily integrates with other systems and applications or partners’ software solutions

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INTEGRATIVE

E-COMM smoothly connects operations of various departments and subsidiaries, as well as partners and companies at all corners of the world no matter which IT system they use.

Hear your customers, get to know them and give them right answers within the shortest possible time.

CHOOSE THE E-COMM OPTION WHICH BEST SUITS YOUR PREFERENCES AND ENSURE YOUR CUSTOMERS RECEIVE THE BEST POSSIBLE ANSWER IN THE SHORTEST POSSIBLE TIME

E-COMM contact center suitable for goverment management.

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E-COMM contact center suitable for automobile industry.

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E-COMM contact center suitable for home health, hospitals and clinics.

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E-COMM contact center suitable for all business needs.

  • 24/7 SUPPORT

    Our support is available 24 hours, 7 days a week

  • PERFORMANCE

    E-COMM recognizes users, receiving his call, converts it into an object and assigns it to the responsible person or institution

  • FLEKSIBILITY

    E-COMM easily adapts to the needs of your business

  • NETWORKING

    E-COMM quickly and efficiently unites your employees, departments and partners

  • PLANNING

    E-COMM mapping problems and helps in strategic planning